Get in Touch with Our Support Team
Have questions about CheapPDF? Need technical support? Reach out to us via email, live chat, or contact form. Our team responds within 24 hours.
Why Teams Choose CheapPDF
Frequently Asked Questions About Our Support & Services
Find answers to common questions about contacting us, support options, and how we can help you with PDF conversion needs.
What formats do you support for PDF conversion?
We support conversion from any public URL (webpages), raw HTML files (.html/.htm), and pasted HTML code. The output is always a high-quality PDF file, available for immediate download. Our converter handles complex layouts, images, CSS, and responsive designs.
Is my data secure and private on CheapPDF?
Yes, your data is completely secure. All transfers are encrypted via HTTPS/TLS 1.2 protocol. We do not store, share, or access your files or URLs. Generated PDFs are automatically deleted from our servers within one hour. We take privacy seriously and follow industry best practices.
Is CheapPDF really free? Are there any hidden costs?
The web interface is completely free with no hidden costs. Free account holders get 10 conversions per day. For unlimited conversions and API access, upgrade to our Premium plan at just $5/month. You can cancel anytime.
Do I need to install software or create an account to use CheapPDF?
No installation or account creation required! CheapPDF is 100% web-based. Simply visit our site, paste a URL, upload an HTML file, or paste HTML code, and download your PDF instantly. No downloads, no setup, no hassle.
What are the file size limits for PDF conversion?
On our free plan, you can convert webpages of any size and HTML files up to 5MB. With our Premium plan, the limit increases to 15MB per file. Large files are handled efficiently without compromising quality.
Can I use CheapPDF's API to integrate PDF conversion into my application?
Yes! CheapPDF provides a powerful REST API for developers. Premium plan subscribers get full API access with documentation in cURL, PHP, Node.js, Python, Java, Swift, and Kotlin. API keys are included with all premium accounts.
How long does it take to convert a webpage to PDF?
Most conversions complete within seconds. Simple webpages typically take 1-3 seconds, while complex pages with many images and styles may take 5-10 seconds. Our infrastructure is optimized for speed and reliability.
Can I adjust the PDF output size and dimensions?
Absolutely! You can customize the width and height (in pixels) for your PDF output. This gives you control over how your webpage is rendered. Common presets are included for convenience, or you can enter custom dimensions.
What browser and devices does CheapPDF work on?
CheapPDF works on all modern browsers (Chrome, Firefox, Safari, Edge) and all devices (desktop, tablet, mobile). Since it's web-based, no special software or plugins are needed. Just open our website and start converting.
How can I get help or report issues with CheapPDF?
Our support team is happy to help! You can contact us through the contact form on our website or email contact@cheap-pdf.com. We typically respond within 24 hours. Check our help documentation for common questions and troubleshooting tips.
Subscribe our Newsletter for Update Information
Our platform is designed with user experience in mind, making it simple and intuitive for both your team and your customers.
